Our customer service is second to none and we have the awards and amazing reviews to prove it.
- Collectively the GLTG Team has over 100 years’ experience in the travel and tourism industry! That is a lot of knowledge right there!
- We manage our business in a responsible manner which is respectful of the Earth’s fragile environment and are on our way to becoming a global leader in Responsible Travel.
- We love what we do and have a ball doing it, but we also pride ourselves on our professionalism, integrity and ethics. We work hard to not only meet, but transcend any industry standards (link to accreditations) and benchmarks right across our business, from customer experience to technology and professional development to operations.
- We are energetically involved in the Tourism Industry at all levels – from the grassroots by championing small regional businesses, to team members sitting on industry committees.
- We attend countless tradeshows, roadshows, expos and conferences each year and we are also well known to host the best Industry Christmas Party in Australia each year at our depot!
- The safety of our staff and passengers is our absolute priority and much more than just compliance and government regulations. Our outdoor adventures have some level of risk, and we have invested a significant amount of resources into our risk management practices.
- We believe that sharing natural and culture history with our guests enriches their appreciation and enjoyment for the areas they explore.
- Our incredible guides are not only the heart and soul of our company, they are well-educated in each of the diverse destinations we visit so that they can share entertaining and educative information regarding the land, wildlife, and people throughout our tours.